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Terms and conditions

This regulation describes the terms and conditions applicable to your use of the services available on, to which you will be given the opportunity to express your consent during the registration phase . Undertaking not to use the services and the site, if not accepting the conditions and reading them carefully before using them. If you need further information or clarifications, you can contact us through the appropriate channels on the page dedicated to assistance.


Pursuant to and for the purposes of these conditions, the following definitions apply.

- Artisans: provide products and / or services. Each of the artisans is at the same time also a user of the other Artisans with respect to the products and / or services provided by the latter.

- is the portal for Italian craftsmanship, conceived and managed by s.r.l. based in Florence in FLORENCE (FI) VIA G DEL PIAN DEI CARPINI 96/6 CAP 50127

- Users: People registered on who can purchase through the portal.

Use of internet services

The Service is free but all costs of connecting to the Internet, of the computer from which the User uses the service, are borne by the User himself. reserves the right to add new features to the Services or to delete them, at its sole discretion.

Registration requirements and rates

Our services cannot be used by minors under the age of 18 or by users temporarily or permanently suspended by Your account and your user ID cannot be transferred or given to third parties. Registering with and using the services are totally free activities.

Artisans who want to sell on can choose between three types of affiliation.

When registering the User or the Craftsman, he chooses the Access Codes, using which he can access the User Area and use the Services through the Connection Modes.

The User or craftsman must remember the username and keep the password secret, as the User is responsible for all the activities that are carried out using his Access Codes.

The User or the craftsman can (and undertakes to do so periodically) change the password, using the tools available in the User Area.

The User or registered craftsman can use the Services whenever they wish when they are available through the Connection Modes.

The registration procedure is considered completed and binding only when the User uses the activation link he receives via e-mail from and completes the procedure.

None of the information contained in the Site can be considered as an offer of the Services but constitutes an invitation to submit the registration request.

Duration of the withdrawal relationship

The User Services are active indefinitely from the moment registration is approved, while the artisan affiliation lasts 12 months.

The User or craftsman can cancel his registration at any time, renouncing, in the case of a properly registered Craftsman, the return of the annual fee paid and without paying any penalty.

The right of withdrawal is exercised by sending a written communication to by registered letter to Madeinitalyforme S.r.l, within the times indicated by Italian law and with acknowledgment of receipt; the registered letter is intended to be sent in good time if delivered to the accepting post office within the deadline. The acknowledgment of receipt is not, however, an essential condition for proving the exercise of the right of withdrawal.

The communication can also be sent by certified electronic mail.

The User acknowledges that the aforementioned right of withdrawal is broader, both in terms of conditions and methods of exercise, than that granted by Articles 64-67 (Exercise of the right of withdrawal) of Legislative Decree 206/2005 (Consumer Code), also with reference to the terms of exercise provided for in Article 65 par. 3 (60 and 90 days), of which he acknowledges having been informed.

With the cancellation of the registration is free to delete all the Contents that may be present in the user profile.

Role of has no auction mechanism but offers its users the opportunity to sell and buy Italian handicraft items, at any time, from any Internet location in the world and in different ways, including subsidized sales by aggregation, commonly discounts. on large orders., except for a first cognitive investigation, has no direct control or responsibility regarding the quality, safety, lawfulness of the goods offered for sale but only verifies that the product is 100% Made in Italy and that there is attention to the environment from part of the craftsmen. However, it will exclude and interrupt the sales of those who do not respect the rules and information indicated for each product sold, once they become aware of such violations or discrepancies.
Transaction security.

Transaction security undertakes to keep the platform as safe as possible through the continuous updating of the software used and the verification of all registered users, with immediate expulsion in case of violation of this regulation.

However, cannot be held responsible for any direct or indirect damage suffered by some users. We invite you to collect all information relating to the subjects with whom you intend to carry out a transaction and for this purpose you can also use the feedback system based on the indications of our users.

In accordance with the provisions of Legislative Decree 70/2003 and Directive 31/2000 / EC on Electronic Commerce, is not subject to any obligation to monitor the activity carried out on its site.

Disclaimer of Liability

Since does not play any role of intermediation or control in transactions, in the event of disputes, users undertake to exclude from any liability or request damages of any kind to S.r.l ..

Control over information has no direct control over the information of the objects for sale provided by artisans and designers users through its website. However, it carries out random checks and collects possible reports from customers who purchase through the platform.

Offers and purchases

Buy only if you intend to really buy the handcrafted good and remember that the transaction starts upon payment confirmation.

When you make a request for a made-to-measure object, you are not bound to the realization unless after subsequent confirmation, based on the estimates proposed by the artisans and acceptance of the same by payment. Furthermore, the artisans undertake in relation to a "made-to-measure" object, not to change the offer made and the conditions of sale contained in the quote, unless new written agreements with the user. Custom offers or tailor-made requests to artisans are not subject to the return policy, as they are made specifically for a specific customer.


Description of the items for sale. In order to put an item for sale on, it is necessary to be a craftsman with VAT number or a professional designer, to have personally (or staff) produced the object, to be able to legally dispose of it and describe it accurately. The advertisements may contain a textual, graphic, video and other description describing the object offered for sale. All objects must be placed in the appropriate category.


In addition to the other remedies provided by law, reserves the right to suspend accounts if fraudulent activities are undertaken.

Your Information Definition

Personal information is all data that you communicate to or to other users when registering, submitting offers, putting up for sale, sending messages in forms, feedback or through the services offered.


Your Personal Information and your activities must not:

1. Be false, inaccurate or misleading

2. To violate the copyrights, intellectual and industrial property rights of third parties

3. Violate the right to privacy and protection of individuals with respect to the processing of their personal data

4. Violate laws or regulations (including laws on the export / import of goods, on consumer protection, on unfair competition, on racial discrimination and on misleading advertising);

5. Contain libel, slander, threats or harassment

6. Be obscene or contain pornographic material

7. Contain viruses or other programs designed to damage, interfere, intercept or steal operating systems, data or personal information

8. Cause damage of any kind to

9. Cause a total or partial interruption or suspension of the service of our suppliers.


With this regulation, you authorize Srl to publish the information you have provided and grant Srl an irrevocable, free and transferable license to use the copyrights, other intellectual property rights as well as your right image in relation to your Personal Information. Srl will process your Personal Information in compliance with the rules and regulations on privacy.

Access and interference

By accepting this regulation, you agree not to use software programs or other automatic or manual mechanisms to copy our web pages or their content without our express written authorization. You undertake not to use any mechanism, software or procedure that may interfere with the correct functioning of You undertake not to take any action that could cause an unreasonable overload of activity in our technological infrastructures and our system. Most of the information available on our site is updated in real time and is our property or has been licensed to us by our users. You therefore undertake not to copy, reproduce, alter, modify or disclose these contents (with the exception of your Personal Information) without our express authorization in writing or the express consent of the holders of intellectual property rights on such contents.

Suspension and exclusion

Without prejudice to the ordinary remedies provided by law for non-fulfillment of obligations arising from this regulation, Srl reserves the right to send you a notice, suspend you for a fixed or indefinite period, interrupting the provision of its services in the case of:

1. violations of this regulation;

2. Srl's inability to verify the authenticity of the information you provided when registering or while using the service;

3. carrying out actions that may cause economically significant damage or legal liability on the part of Srl or other users.

Offensive claims

It is possible that other users make judgments about your conduct that you may consider false or damaging to your image. In this case, regardless of the decision to cancel these statements or not, you renounce to assert any claim against Srl in relation to these contents, recognizing that Srl has no power to verify and control over same. Srl reserves the right to remove a feedback comment or a message posted at its discretion.


Within the limits established by law, and without prejudice to the rights of consumers, Srl offers its services "as they are", without any further guarantee, expressed or implied.

Limitation of Liability

Within the limits established by law and without prejudice to the rights of consumers, Srl is in no way responsible for economic losses, direct and indirect damage, including to the image, possibly suffered by users or third parties as a result of the use. of the site or its services. By accepting this regulation, you undertake to indemnify Srl from any claim or request for compensation for damages from third parties, which may derive from the violation of even one of the conditions contained in this regulation, of legal obligations or rights of third parties.

Compliance with the law

All Srl users are required to comply with national and international laws and regulations governing the use of the services.

Autonomy of the parties Srl and its users act in full autonomy and independence. This regulation does not give rise to any relationship of collaboration, agency, association, intermediation or subordinate work between them.

Items which are prohibited for sale

    Firearms and edged weapons
    Alcoholic beverages
    Identity documents, government licenses
    Drugs, narcotic substances and accessories
    Medicines and medical-surgical aids
    Dangerous items, subject to particular sales restrictions
    Stolen items
    Embargoed items and countries to which export is not permitted
    Organs, remains and human organic material
    Property of the State or public bodies, including assets of artistic, historical or archaeological interest
    Burglary tools and tools for opening locks




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