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Terms and conditions


Welcome to, an organized online sales platform for individuals and companies, of made in Italy items made by Italian artisans and designers, accessible through its website. This website is managed by, owned by SRL. Throughout the site, the terms "we", "us" and "our" refer to We are a company registered in Italy and our registered office is in via G. del Pian dei Carpini 96/6, Florence (FI), 50127, Italy. Our registered company number is FI - 653945 and our VAT number is 06758760489 offers this website, including all information, tools and services available from this site to you, the user, provided that you agree to all terms, conditions, policies and notices stated here. The User is invited to read these Terms, our Privacy Policy and Terms and Conditions, which are all referred to here and govern the access and use of the Services by the User. If the User does not meet these requirements, he must not access or use the Services.

These terms and conditions (together with the information and policies contained in any other documents referred to in these terms and conditions) ("Terms and conditions", "Buy-crafts", "Sell to companies") set out the legal terms that apply to your use of our website, any of its subdomains and any other website operated by us or on our behalf and any mobile application or desktop application developed by us or for us account (together, the "Websites" and the "Website" are a reference to any of them) and the other services we provide (the "Services"). These Terms of Service apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants and / or contributors of content.


When certain words and phrases are used in these Terms and Conditions, they have specific meanings (these are known as "defined terms"). You can identify these defined terms because they start with capital letters (even if they are not found at the beginning of a sentence). When a defined term is used, it has the meaning ascribed to it in the section of the Terms and Conditions in which it was defined (you can find these meanings by looking at the sentence where the defined term is enclosed in brackets and vowels).

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you cannot access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically for any changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


To access certain functions of the Services, it is necessary to register to create an account ("Account") and become a "Member". offers three types of Accounts. The first is the "Reseller Account" for buyers who purchase goods through the Services for resale purposes ("Resellers") and is granted to business users. The second is the "Customer Account" for private users who want to purchase items for sale on our site; the third is the Artisan / Designer account which offers the user the possibility to sell his articles on our platform without having independent and direct access but through the intermediation of which manages profile and sales for the craftsman , inserting data, photos, videos and all related information for him. The craftsman / designer account is governed by the affiliation contract that is stipulated between and the craftsman / designer, supplier. Each type of Account gives access to different features of the Services.

The User can register directly through the Site. During the registration process, the User will be asked to provide some information (depending on the type of Account) and to decide on the username and password. The User accepts that all the information provided for the registration of an Account (and / or for any subsequent activity or interaction / contact with and the Services), including through the use of any interactive function on the Services, are governed by the our Privacy Policy and gives your consent to all the actions we take in relation to your information or those provided by you, in accordance with our Privacy Policy.

The User agrees to provide accurate, real and complete information during the registration process and to update such information to keep it accurate, real and complete. We reserve the right to temporarily suspend or permanently terminate the User's Account if any information provided during the registration process or later proves to be inaccurate, out of date or incomplete. The User is responsible for keeping the password and agrees not to disclose it to third parties. The User agrees to be solely responsible for any activity or action carried out in the context of his / her Account, whether authorized by the same or not. The User will immediately inform us of any unauthorized use of their Account. We have the right to disable any username, password or other identifying data that has been chosen by the User or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, the User has violated any provision of these Terms.


  a. Artisan / designer account. To sell goods through the Services as an Artisan / Designer, the User must submit an application to and be approved by the latter. The Artisan / Designer Account is by subscription according to the indications that the Artisan / Designer receives from the affiliation contract that he will enter into with The application requires basic information about the User, his company and his products. If approved as a supplier, the User will be required to provide additional information, including his / her business, where he wishes to be paid the revenues from the sales of his products and the related documentation. Further details regarding the information collected can be found in our Privacy Policy. This User will provide all the information necessary for the sale of his products and for which he is solely responsible. has no way of directly verifying the veracity of the content provided but reserves the termination of the collaboration agreement if false statements are found. This user has no direct interaction with his information and on the products published on the site which will be completely managed by

 b. Customer Account. To purchase goods through the Services, the User must create a Customer Account, which is free. When the User signs up as a Customer, the User will be asked to provide basic information such as their name and surname, e-mail address and other information useful for concluding a sales contract and for sending any purchases. Before making the first purchase, the User may be required to provide further information such as the payment method, the VAT number, GST or other tax identification number and related documentation and any other information that may be requested by or any payment manager. Further details relating to the information collected can be found in our Privacy Policy.

By submitting payment data in conjunction with the registration of a Customer Account and / or the purchase of goods, the User agrees to pay for the goods purchased and any applicable taxes and other fees that may accrue and authorizes the chosen payment manager by to debit the payment method using the information that the User has indicated to us and / or credit this payment method to make any corrections if necessary. We reserve the right to correct any errors in pricing. has the right to refuse any order.

 c. Reseller Account. To purchase goods through the Services as a Reseller, the User must create a corporate customer account, which is free. When the User signs up as a Reseller, the User will be asked to provide basic information such as their name and surname, the type of shop, e-mail address and other information about their business. Before making the first purchase as a Reseller, the User may be required to provide further information such as information on the payment method, VAT number, GST or other tax identification number and related documentation and any other information that may be requested by or by any payment manager. Further details relating to the information collected can be found in our Privacy Policy. For clarity, the use of the Services as a Reseller by the User is subject to the above Terms of Service for Resellers. The User acknowledges and accepts that, by submitting his request to become a Reseller, he authorizes and its designated representatives to carry out personal and corporate financial investigations, including obtaining Central Risks reports from the Brands they sell to User himself. The User is also aware that credit surveys may have an impact on their credit score.

By submitting your payment details in conjunction with registering a Reseller Account and / or purchasing goods, you agree to pay for the goods purchased and any applicable taxes and other fees that may accrue and authorize the payment handler chosen by to charge the payment method through the information that the User has indicated to us and / or credit this payment method to make any corrections if necessary. We reserve the right to correct any errors in pricing. We and the craftsman / designer have the right to refuse any order.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor employees to use this site. You may not use our products for any illegal or unauthorized purpose or, in using the Service, violate any law in your jurisdiction (including, without limitation, copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A violation or violation of any of the Terms will result in the immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when being transferred over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without express written permission from our. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if the information made available on this site is not accurate, complete or up to date. The material on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain some historical information. Historical information, necessarily, is not up to date and is provided for reference only. We reserve the right to change the contents of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


The prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We will not be liable to you or to any third party for any modification, price change, suspension or interruption of the Service.


The Site only sells top quality handcrafted and Italian design products. These products are purchased by the Seller directly from Italian artisans, Italian designers, fashion houses, manufacturers and retailers, carefully selected for their rigorous quality control. does not sell second-hand products, defective products or products of lower quality than the corresponding market standards.

Some products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Shipping and Returns Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear in the shop. We cannot guarantee that the display of any color on your computer monitor is accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.


We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or with the same customer account, the same credit card and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and / or billing address / phone number provided when placing your order. We reserve the right to limit or prohibit orders which, in our sole judgment, appear to have been placed by resellers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed. For more details, please see our Returns Policy.


We may provide you with access to third party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations or conditions of any kind and without any endorsement. We will have no liability arising out of or related to your use of optional third party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are aware of and agree to the terms under which the tools are provided by the relevant third party vendors. We may also, in the future, offer new services and / or features through the website (including the release of new tools and resources). Such new features and / or services will also be subject to these Terms of Service.


Some content, products and services available through our Service may include third party materials. Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for any third party materials or websites or for any other third party materials, products or services.

We are not liable for any damages or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with third party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.


To purchase one or more products on the Site, it is necessary to fill in the online order proposal form and send it electronically to, following the applicable instructions. Subsequently, you will receive an e-mail from confirming the receipt of your order proposal. This e-mail is an acknowledgment that has received your order proposal and does not confirm its acceptance.

Your order proposal is an irrevocable offer to purchase the products. Therefore, before submitting the order proposal form, you will be asked to identify and correct any input errors.

The order proposal is considered completed when receives the order form in electronic format, the order information has been verified as correct and accepts the order by sending a second confirmation email. '' acceptance of the order proposal and shipment of the products. This email will contain the General Conditions of Sale and a summary of the Return Policy. will not be required to supply any product that may have been part of your order until the order for such products has been confirmed in the shipping confirmation email and will not be paid for.

By completing the checkout process and placing an order by clicking the "Place Order" button on the checkout page, you are offering to purchase products from us. Your order for the products is subject to these Terms and Conditions which are incorporated into the contract between you and us. All orders are subject to availability and confirmation of the order price, which is determined by us. After entering into the contract for the products with us, we will have a legal obligation to supply you with the goods that comply with the contract.

To order products, you must be over 18 years of age and have a valid credit or debit card (see below for details on acceptable payment methods) or an active bank account. By placing an order, you promise that all details provided are true and accurate, that you are over 18, that you are an authorized user of the credit or debit card used to place the order, and that there are sufficient funds in your account to cover the cost of your order.

The Site allows you to check your order and correct any errors before completing a purchase. Please take the time to read and check your order on each page of the ordering process as you are responsible for ensuring that the information provided is accurate (e.g. correct products, quantities, sizes, colors, etc. .).

The payment of the price of the products, of the shipping and delivery costs must be made using one of the methods indicated in the order proposal form. Shipping and handling charges are non-refundable.

The following payment methods are accepted by

• Bank transfer: when customers place orders online by bank transfer, the data is collected exclusively by the bank used by which is Banco Bpm, more info here:

• Paypal: accepts payments from PayPal Accounts and through PayPal from credit and debit cards and reserves the right to process orders only if sent to the same address with which the verified PayPal account is registered.

Except as provided in the Privacy Policy, these data will not be used by us except to process your purchase order, issue refunds in the event of returning products or to report cases of fraud on the Site to the competent authorities.


If, at our request, you send certain specific mailings (for example, registration to a competition) or without our request, you send creative ideas, suggestions, proposals, projects or other material, online, by e-mail, post or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, modify, copy, publish, distribute, translate and otherwise use by any means any comments you submit to us. We are and will have no obligation (1) to keep comments in confidence; (2) pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or infringes any party's intellectual property or these Terms. of service.

You agree that your comments will not infringe any third party right, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise illegal, offensive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a fake email address, pretend to be someone other than yourself, or otherwise mislead us or any third party as to the origin of any comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and take no responsibility for any comments posted by you or any third party.


Your submission of personal information via the store is governed by our Privacy Policy. To view our Privacy Policy.


We are the owner or licensee of all intellectual property rights in the Website and its content (such as text, graphics, logos, button icons, images, sound clips, digital downloads, data collections and software including presentation and compilation of the same) ("Content"). The rights in the Website and the Content are protected by international copyright laws as well as by any relevant national laws relating to copyright, copyright and database rights laws. All these rights are reserved.

You must not systematically extract and / or reuse parts of the Site or the Contents. In particular, you must not use any data mining, robots or similar data collection and extraction tools to extract (one or more times) and reuse substantial parts of the website. You must not create and / or publish your own database which contains substantial parts of the website (e.g. our prices and product listings) without our prior written consent.

Unless expressly stated otherwise, all persons (including their names and images), third party trademarks and images of third party products, services and / or locations on the Website are in no way associated, connected or affiliated to us. All trademarks / names featured on the website are the property of their respective trademark owners.


As a reputable and trustworthy company committed to offering its customers high quality products, we recognize our obligation to ensure that all suppliers operate ethically. We expect all suppliers to consistently provide an environment that protects the health and safety of their employees and basic human rights. All suppliers are required to comply with their national labor laws and regulations with particular regard to: minimum age of employment, freely chosen work, health and safety, freedom of association and the right to collective bargaining, no discrimination, no harsh treatment or inhumane, working hours, wages and working conditions. We will never knowingly allow a supplier to offer their products on the website if those products come from countries that violate these principles. We also seek suppliers to instill these principles when it comes to their supplier base. Due to the sometimes complex nature of the supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of products. However, as we continue to grow, we recognize the importance of being proactive and doing everything in our power to uphold the rights of those involved in the manufacture of the products.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order).

We undertake no obligation to update, modify or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or update date applied in the Service or on any related website should be considered to indicate that all information in the Service or on any related website has been changed or updated.


In addition to the other prohibitions set forth in the Terms of Service, you may not use the site or its content: (a) for any unlawful purpose; (b) solicit others to perform or participate in unlawful acts; (c) violate any international, federal, provincial or state regulation, rule, law or ordinance; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, slander, denigrate, intimidate or discriminate on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) provide false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other website or the Internet; (h) to collect or track the personal information of others; (i) for spam, phishing, pharm, pretext, spider, scanning or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other website or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other website or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other website or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not warrant, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice.

You expressly agree that the use or inability to use the service is at your sole risk. The service and all products and services provided to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties or conditions of any type, express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. transmitted, or in any case made available through the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold and our parent company harmless, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or request, including reasonable attorney's fees, paid by third parties due to or resulting from your violation of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of third parties.


In the event that any provision of these Terms of Service is found to be illegal, void or unenforceable, such provision will still apply to the fullest extent permitted by applicable law and the unenforceable part will be deemed separate from these Terms of Service, such determination shall not affect the validity and applicability of any other residual provision.


The obligations and responsibilities of the parties incurred prior to the termination date will survive the termination of this contract for all purposes. These Terms of Service are effective unless and until terminated by you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due until the date of termination included; and / or consequently may deny you access to our Services (or part of them).


Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or prior agreements, communications and proposals. contemporary, oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service should not be construed against the drafting party.


These Terms of Service and any separate agreements under which we provide the Services to you will be governed and interpreted in accordance with Italian law.


You can review the most recent version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for any changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service signifies your acceptance of those changes.


In case of questions or complaints relating to these Terms or the Services, the User is invited to contact as indicated below:


Registered office address FLORENCE (FI) VIA G DEL PIAN DEI CARPINI 96/6 CAP 50127

Telephone +39 3280939144

E-mail address

PEC address




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